From Kelly S.

Minimally invasive? What a joke. Dr. Loftus is focused on one thing....MONEY. Patient care isn't remotely a concern.

Prior to surgery for a spinal cord stimulator, we discussed and I consented to the implantation of one device. Two weeks post-op, I found out from the company rep that I hadn't received what we discussed, he didn't bother to tell me. Once he found out I knew what he did and that I was (understandably) pissed, he called me to say the facility wasn't "certified" to use that device and asked if I was going to sue him. He didn't ask or care how I was doing, he just wanted to try to protect himself because he's been sued before. 

I later found out that he sent me to that facility (Northwest Hills Surgical Hospital) because he's a part owner, which by law he must disclose, but didn't. He also didn't install the intended device, not because they weren't "certified", but because the facility hadn't agreed on pricing for it, so he wasn't sure how much he'd be paid. 

He also took a serious shortcut by removing FOUR of my lamina from my spine, rather than taking the time to properly remove scar tissue. He also lied on his operative report about the unnecessary laminectomies. The implant eventually migrated out of the epidural space because he didn't properly install it. For months, I experienced EXTREME pain in my back during which time I lost my job. 

He's currently under investigation by the Texas Medical Board for violations of the Anti-Kickback law. To read the claim for yourself, visit their website, click on "Look Up A License", then type in his name and you'll find a PDF of the report. You can also read the story in the Statesman (can't post the link, but just Google Dr. Loftus Statesmen). 

He also receives THOUSANDS of dollars each year by "whoring" himself out to various medical companies. His greed is shameless. As we're both Aggies, I trusted him because REAL Aggies follow the Honor Code: "Aggies don't lie, cheat, or steal nor tolerate those who do". I think all he does is lie, cheat, and steal, and like a sociopath, I don't believe he feels any empathy. 

He's a disgrace to Texas A&M, to Austin, and to medical practitioners who put patient care first. When you're trusting your spine to someone, DO NOT trust Dr. Loftus. (Posted September 2017)

From Anonymous

Dr. Loftus does not know how to do Baclofen pump surgery. I have just had to have his work redone by another surgeon. He was to replace the intrathecal catheter and he placed it incorrectly. As far as after surgery care, when I called and said I was running a temperature, he told me to call my family doctor. I would never use him for anything. (Posted January 2010 via Vitals)

From Anonymous

If you care about your physical well being you will avoid this "Doctor" at all costs. He is a lying, egotistic, poor excuse for a doctor, and human being. He took 7 tears of my life, and has done much worse to others. If you enjoy being disabled, or dead, then by all means go see him. (Posted January 2012 via Vitalsj

From Anonymous

As a 24 year retired Disabled Vet, I first started seeing Dr Loftus and his Staff in 2009 for a severe spinal injury which required monitoring and maintenance to insure hardware and donor bone stability. Over the last 4 years I have been seen at Dr Loftus office between 6-8 times and only the first two were actually with Dr Loftus, the majority were conducted by his Physician Assistants (PA). Then 3 weeks ago my wife was in a horrible auto crash caused by another driver who hit her head-on. The medical team who worked to repair my wife’s many injuries from Ortho to trauma surgeons for a ruptured spleen were excellent. I did not feel comfortable with the Staff Neurologist and fought hard for my wife to be seen by Dr Loftus. After many phone calls to his office and communications with his Office Staff, I was informed that my wife would have to be brought to their office. I informed the entire Staff that my wife was in severe pain from multiple pelvic fractures and was still unable to walk or stand on her own and still had to use a bed pan, to which they replied it would not bother “them”. I tried to explain that she also had fractures to her vertebrae and we were concerned about future paralysis. It became clear that the Staff was treating my wife as a number and more interested in her insurance coverage than causing her more pain and humiliation by bring her to a public office in a very vulnerable state. At one point the male PA contacted me and proceeded to explain how I did not understand the process for a true Neurologist exam and basically in the most condescending matter stated I was to “over protective”. Truth is, after over two dozen Neuro visits over the years, the exam has always been, “raise your feet up, push your feet down, can you feel this, and let’s look at your MRI”, which by the way I provided from the initial screening. Bottom line, I have not talked to Dr Loftus in quite some time and at this point whether he knows it or not his Staff has forever lost me as a patient. He is responsible for his Staffs conduct and coordination with the public and ignorance of his assistants is not an excuse. Here you will be treated as a number, with very little respect or dignity and it will be on their terms and not yours, regardless of its affect on you or your loved ones.(Posted April 2013 via Vitals)

From Anonymous

Same story as others. Two level fusion gonna be a home run. Work with terrible electrical shocks down both legs that lasted 2 months. Rolling in bed at home begging to die. Lost over 20lbs. Then no explaination. Pain stayed at 7 with strong narcotics and then leaped to suicide level a year out. Now looking at second surgery to correct work done improperly. They may be friendly & all smiles but RUN! Do not allow him to do a fusion on you! They will act like nothing is wrong! All in your head and surgery was a success. AND he does not accept Medicare payment and wants his money up front. Wonder why????? Find someone competent. (Posted August 2017 via RateMDysj

From Anonymous

I had surgery over 7 years ago for a c4 neck fusion. It was a disastrous. When i woke up it felt like some one had hit my funny bones on both arms with a 10lb sledge hammer. Most of that is pain I am still living with today. Spinal cord swelling I was told by Dr. Loftus. He referred me to a pain specialist and didn't seem to care for any follow up. He was very nice all the way up to that time and then acted like nothing went wrong. I would never recommend him to anyone, just because of the way he treated me post op much less acting like he was above any mishaps or mistakes. (Posted May 2015 via RateMDsj

From Anonymous

Dr. Lotus was kind and patient with me until I had surgery. When I still had pain after surgery he was less that understanding. I woke up in excruciating pain and the recovery room nurses were scrambling trying to find me something to ease my pain. Dr. Lotus barely acknowledged the problem when I had a follow up visit. He made it sound in his notes that I was making up the pain I was having . He wanted to do a procedure that would be painful. I didn't want him to touch me. Just recently my pain management doctor read an MRI that I had done post op. It should o we'd that he had dropped or placed cement in my spinal column and it was on a nerve bunch. She said that it was very likely that this was the cause of my constant pain. I would look for another doctor whoever is reading this. He doesn't care about anything but getting paid. If you have complications, too bad. He won't admit he might have done harm to me. He just blew me off and treated me like I was just trying to get pain meds. Well thanks to him I will be in pain management the rest of my life.(Posted January 2015 via RateMDs)

From Anonymous

An egotistical incompetent lying liar who lies. DO NOT TRUST! (Posted October 2016 via RateMDs)

From Anonymous

I would never recommend Dr. Loftus. He screwed my back up so bad. Due to him performing the surgery incorrectly by not cleaning the canal and leaving a gap between the two plates, inserting a screw and after hitting my nerve root removing it, I have nerve pain in my left foot and leg since surgery two years. He never told me any of this just that the surgery was a success and healing good. He wrote half truths of what I said during office visits. Never allow him to perform surgery on you! (Posted October 2016 via Healthgrades)

From Anonymous

If you enjoy things like sensation in your legs & being able to walk... Then avoid this "Doctor" you won'the regret it. (Posted May 2017 via Healthgrades)

From Anonymous

After a lumbar fusion I kept telling him something felt wrong. 5 wks after repeatedly telling him that I got foot drop and still his same response was "my work looks good". Another surgeon found that the cage had slipped and had crushed the nerve for so long that I have permanent nerve damage and limited mobility. I live in constant severe pain because of his medical neglect. He doesn't deserve the right to perform surgery. Don't let him touch you or you will regret it for the rest of your life. (Posted June 2017 via Healthgrades)

From Anonymous

Testing underway right now for second surgery needed to repair surgery Loftus did on me. He doesn't NOT accept Medicare payments; he expects money upfront before surgery that Medicare doesn't cover. And when surgery is done wrong; well of course you out your health, life and money. Was contemplating suicide until I found competent physician to redo surgery and hopefully give me back my health, life and will to live. Was in excruciating pain for 2 months; rolling around in bed in agony. RUN (Posted August 2017 via Healthgrades)

From Jessica R,

Waited over an hr passed appointment time, had to leave for another appointment and they still charged $212.  I had several appointments with Dr Loftus concerning spinal fusion. He seemed knowledgeable, detailed, and I was very satisfied with his service BUT my last visit was horrible! I waited over an hr passed my appointment time and was finally shoved in a room so I would stop complaining. The PA comes in for two min, makes it obvious from her questions she never read my chart, and then Im left in the room for 10 more min. Dr Loftus comes in 2 mins before I had to leave to make another appointment and basically just wanted to reschedule. This 120 seconds he spent with me in the office managers mind constitutes them charging $212 after wasting my time. There are plenty of Dr's out there and Dr Loftus is not worth the wait (Posted September 2015 via Yelp)

From Alton S.

As a 24 year retired Disabled Vet, I first started seeing Dr Loftus and his Staff in 2009 for a severe spinal injury which required monitoring and maintenance to insure hardware and donor bone stability. Over the last 4 years I have been seen at Dr Loftus office between 6-8 times and only the first two were actually with Dr Loftus, the majority were conducted by his Physician Assistants (PA).  Then 3 weeks ago my wife was in a horrible auto crash caused by another driver who hit her head-on.  The medical team who worked to repair my wife's many injuries from Ortho to trauma surgeons for a ruptured spleen were excellent.  I did not feel comfortable with the Staff Neurologist and fought hard for my wife to be seen by Dr Loftus. After many phone calls to his office and communications with his Office Staff,  I was informed that my wife would have to be brought to their office. I informed the entire Staff that my wife was in severe pain from multiple pelvic fractures and was still unable to walk or stand on her own and still had to use a bed pan, to which they replied it would not bother "them". I tried to explain that she also had fractures to her vertebrae and we were concerned about future paralysis. It became clear that the Staff was treating my wife as a number and more interested in her insurance coverage than causing her more pain and humiliation by bring her to a public office in a very vulnerable state. At one point the male PA contacted me and proceeded to explain how I did not understand the process for a true Neurologist exam and basically in the most condescending matter stated I was to "over protective".  Truth is, after over two dozen Neuro visits over the years, the exam has always been, "raise your feet up, push your feet down, can you feel this,  and let's look at your MRI", which by the way I provided from the initial screening. Bottom line, I have not talked to Dr Loftus in quite some time and at this point whether he knows it or not his Staff has forever lost me as a patient. He is responsible for his Staffs conduct and coordination with the public and ignorance of his assistants is not an excuse. Here you will be treated as a number, with very little respect or dignity and it will be on their terms and not yours, regardless of its affect on you or your loved ones. (Posted April 2013 via Yelp)